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Important Information To Know Before Starting Recreational Summer Camp or Classes

 

*Policies and Procedure are subject to change and are updated based on provincial restrictions*

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Parking: There is limited parking for Alta members in the back parking lot (not on the grass), behind the gym. The front parking lot is for St. Andrews participants only and all other vehicles will be ticketed and/or towed. It is requested that members park on side streets or at the Bayers Road Shopping Centre.
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What to Wear: Comfortable gym wear. Shorts, sweatpants or leggings and a t-shirt, or bodysuits for girls if they want. Bare feet please. Socks can be slippery on the equipment. No jewelry.
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Hair: Long hair must be tied up. Please make sure to do this ahead of class.
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Washroom: Children must ask their coach when they need to use the washroom. We never say no, but need to know where they are at all times. There are washrooms located under the stairwell and also upstairs.
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Behaviour: Gymnasts must follow the coach's instructions and be respectful of all other children and the instructors. Children who are disruptive to the program or put the safety of themselves or others at risk may be asked to withdraw. 
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Water Bottles: There is a water fountain and water refill station available.  To save class time, it is ideal if children bring their own, labelled, non- spill water bottle, with water only in order to protect the equipment. 
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Nut Smart: We are nut smart facility. Please do not bring any foods that contain nuts.
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Cancellations: If there is a class cancellation, you will receive an email with cancellation information. We will also try to update our website and voicemail (902-453-2582) as quickly as possible.
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Photography: No flash photography for the safety of our gymnasts.
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Directions: For those of you that are new to Alta, we are located at 3360 Barnstead Lane. Bayers Road outbound, a very quick right after Romans Ave. 
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Arrival:
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-Please arrive no more than 5 minutes before class time.
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-When you arrive, go upstairs to the mezzanine. Gymnasts remove outdoor clothing and footwear and wait until called by their coach. 
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-Spectators should avoid standing at the ledge in order to avoid blocking the view. Please remain seated.
 
During Class:
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- Please be respectful of others, and day to day, change seats to allow others a chance to have better visual access to the gym.
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-Guardians who are disruptive to the program or put the safety of others at risk will be asked to withdraw their child from the program.
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Dismissal:
 
Children will be sent up the stairs they came down. Please be ready for your child and leave the facility in a timely fashion.
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-Children MUST be picked up on time. We do not have extra staff available to monitor them outside of class time and staff will be cleaning the facility between classes.
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- Once children are dismissed, guardians will be responsible for the gymnasts. We tell children not to go outside without their guardians. If you make other arrangements, you are responsible for the gymnast's safety from the time that their class is over.​
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- As you exit the mezzanine, please be careful on the stairwell, especially when it is busy and wet.
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 Safety

Safety of participants is of utmost important at ALTA, and we have a number of measures in place to ensure a safe environment:
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  • Certified instructors
  • Age and developmentally appropriate activities
  • Skill progressions
  • Quality equipment
  • Expected standards of behaviour for participants
 
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Expected Standards of Participant Behaviour
 
  • Only children in a current class may go out into the training area and on the equipment (and only with an instructor)
  • Stay with the group
  • Follow the instructors' directions
  • Be respectful to the instructor and other participants
 
Children who jeopardise the safety and/or interfere with the enjoyment and learning of the other participants will be removed from the program if discussions with the child and parents do not solve behavioural issues. (No refunds in this case).
 
 
Makeup Policy
 
Classes that are cancelled in advance by ALTA (e.g. statutory holidays, ALTA annual competition weekend) will be rescheduled. Classes that are cancelled due to causes beyond our control (e.g. weather) and those missed by members for personal reasons will not be made up.
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Cancellation Policy
 
If a participant withdraws from an accepted class placement before the specified dates mentioned in the current registration information, there will be a $50 or $100 administration charge. If a participant withdraws after the specified dates, there will not be any refunds without a medical certificate. To cancel with a medical reason, you will need to email or bring in a copy of a medical note. Refunds will be given from the date that we receive confirmation of cancellation and a copy of the medical note. There will be a $50 cancellation fee and a refund will be given for the remaining classes. 
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